FAQS

General FAQs

What is SERPJam?

SERPJam is an SEO and AI-powered, SERP and content generation service that combines advanced AI tools with SEO optimisation to help you create high quality content effortlessly.

How does the SERPJam work?

SERPJam offers a selection of SEO tools, content and AI content tools via a subscription service. Limits vary by subscription plan.

What types of content can I generate?

You can create a variety of content types, including custom content, programmatic content, blog posts, social media captions, product descriptions, snippet summaries and more.

Is there a limit to the content I can generate?

Our plans offer different limits based on your subscription level, allowing for scalable content creation to match your needs. Bulk exports are capped at 100 rows in an excel per request.

Pricing & Subscription FAQs

What are your pricing plans?

We offer flexible pricing plans to cater to different needs, from individual users to businesses. Check our Pricing page for detailed information.

Do you offer a free trial?

Yes! New users can try our services with a free trial period of 2 days on our Starter Plan to explore features before committing. The subscription model is monthly, cancel anytime.

Can I change my subscription plan later?

Absolutely! You can upgrade or downgrade your plan at any time to better suit your needs.

Technical FAQs

What if I encounter issues with the platform?

Our support team is available to assist you with any technical difficulties or questions you may have. Please email us for support.

Is my data safe with SERPJam?

Yes! We prioritise user privacy and security, implementing robust measures to protect your data.

Content Quality FAQs

How accurate is the content generated by the AI?

Our AI is trained on vast datasets, providing high-quality and relevant content. However, we recommend reviewing the generated content, no AI model is perfect! Marketers and content creators should QA and tweak content as appropriate.

Can the AI generate content in different languages?

Yes! Our platform supports multiple languages, enabling you to create content for a diverse audience. The most prominent non-English languages we support are French, German, Spanish, Portuguese, Dutch and Japanese.

Support FAQs

How can I contact customer support?

You can reach our customer support team via the Contact Us page for any inquiries or assistance.

Where can I find tutorials or guides on using the platform?

View our blog and documentation pdfs for support on using our tools or contact us for demo support.